On the 18th of March, 2024 - nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking for the global financial services industry, announced that they had acquired DocFox.

nCino is a USA publicly traded company. Their cloud-based banking software helps financial institutions to gain efficiencies from digitising and streamlining processes in commercial banking, small business banking, and retail banking. Through its single software-as-a-service (SaaS) platform, nCino is transforming how financial institutions operate through innovation, reputation and speed, nCino is partnered with more than 1,800 financial services providers globally. 

What Does This Mean for DocFox

DocFox was started with a combination of creating a great onboarding and FICA product focused on helping our customers as well as we have always had a strong focus on building an incredible culture that fosters growth and learning. With this acquisition, we will continue that exciting work in South Africa and on a global scale. 

We’re excited to join forces with nCino and combine our similar visions, cultures,and commitments to customers and employees, with the goal of delivering technology that provides real solutions to the industry’s most pressing challenges. Our leading onboarding and FICA automation solution will complement and extend nCino’s software to create even greater value for institutions seeking to automate and digitise the experiences they provide to employees and clients.

nCino is headquartered in Wilmington, United States, and has 9 office locations (now 10 with DocFox). This international presence means we will be able to have wider access to skilled individuals as well as insight into global market trends.

Global Footprint-1


The Product

Part of what excites us most is nCino’s commitment to investment and growth in the South African market. This means that we will have more resources to enhance our product development as well as leverage existing nCino product offerings within the DocFox software. We will be communicating more about this soon.


The DocFox Brand

In the next 4-6 months you can expect to see us transition from the DocFox brand to the nCino brand and after 6 months the DocFox brand will no longer exist as we adopt the nCino name and branding. 

DocFox is now nCino 1920 x 1080

What Does This Mean for DocFox Customers and Prospects

Your DocFox team that you know and love remains the same and we’ll be able to accelerate our investments in developing our products and growing our teams. Your experience with the team as well as the product promises to only get even better.

DocFox provides a natural extension of nCino’s capabilities in the onboarding space. By integrating DocFox into nCino, the combined offering will help simplify, automate, and drive efficiency across the onboarding as well as KYC experience. In the coming months, existing customers will see an upgraded interface as well as have access to more functionality. There will also be an opportunity to invest more into integrated solutions that will simplify your day-to-day business practices. We will continue to communicate with customers and the market as the new functionality becomes available.