A frequently asked question among Accountable Institutions is “What documents should I be requesting in order to adequately perform FICA for certain clients or situations”. As the Financial Intelligence Centre Amendment Act (FICAA) takes a risk-based approach, the answer is often “it depends”!
Whilst the Act does set out minimum requirements around the identification and verification of clients, there is no prescribed list of documents that should be collected for evidence and verification purposes. Help is at hand as over time there has become a generally accepted list of many FICA documents that Accountable Institutions use to evidence their client’s due diligence.



With DocFox you can seamlessly upload a range of supporting documents, your clients can either use their phone camera to take a photo of the documents or upload files via our user-friendly online portal. The system will then analyse the documents and flag any issues. Key information is also extracted from the documents and compared against third party data from home affairs, credit bureaus and CIPC. Leaving you with the simple task of making a decision whether or not to accept the documents.
Need more convincing? Request a demo today to see how DocFox can save you hours of valuable time and eliminate human error.